Download software tagged by help desk work

The ATAF-Support program is a online FREE web application that can handle online support request, inform the help desk by email to answer question, save the data in a Knowledgebase so user and support personell can search in the database later

Whaddidoo

Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use.

Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.

TeamWork ГЁ un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce.

Fully featured Desktop & web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses.

"Client for Remote Administrator" - powerful wrapper for Remote Administrator (RAdmin), which adds to it many useful functions: remote install and setup, PC stored in folders, search of new PC, WakeOnLan, auto input passwords and many others...

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered.