Download software tagged by help desk support

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

StromaSoft CRM customer service helpdesk + Workflow + Email Newsletters + Outlook. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time.

Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.

SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows host to view Console Desktop.

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.

SkyFex Remote Desktop is a FREE online remote desktop service that allows watching and controlling remote computers in real time. It works transparently through firewalls, proxies and NAT. No special knowledge is required to use it.

Whaddidoo