Download software tagged by free customer service and support

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Live chat software can solve queries of the customer by technical support. AJAX supported software is written in active server page (ASP). Chat software is a single time purchasing program so no needs to pay monthly rental for using this application.

Omni Customer Support allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development)

Using bulk SMS gateway businesses can efficiently reach their audience, transactional alerts and customer support or any other purpose that requires mass communication via SMS. Bulk SMS gateway provider may also verify client identity.

Multiple SMS messages can be sent internationally easily. Process of sending bulk SMS messages internationally involves methods like country-specific regulations, number formatting, and message delivery across various mobile phone networks.

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.