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Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Digital chat software is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. Utility supports text messages with all text formatting tools.

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Happier customers are the result of faster ticket resolution and timely responses. ProProfs Customer Support Software helps agents track user requests to resolve customer-care-related issues effectively.